We recently had our timber home restumped in Dales Creek. Being relatively new to the area we arranged a number of quotes. One particular quote from Vic Metro Underpinning stood out from the others.Joe promptly inspected our home and went through what the re-stumping process would involve. He was very knowledgeable and friendly.We were very comfortable proceeding with their quote.Shnai and Ella were lovely to deal with and organised all the necessary permits/etc. The works were started and completed with minimal delay, and the transformation was great.We would highly recommend Vic Metro Underpinning to anyone considering re-stumping works.
C M
1730072205
Vic Metro Underpinning and Restumping are a highly professional business.Shnai and the guys were absolutely amazing.We purchased a house, which we knew required Restumping, underpinning and leveling. Shnai organised everything from the Engineer, permits and all the way through to the completed job. This was a large and stressful process that was made so easy by Shnai's constant communication and project management skills.We highly recommend Vic Metro Underpinning and Restumping and will definitely be using them for any maintenance required in the future.Professionalism at it's best.
Sandra Maggiore
1729821861
Shnai has been very helpful and very friendly. We had our property partially restumped in Coburg
Damien Campbell
1729575017
Amazing communication and guidance from Shnai and the team. Made everything easy to understand and made sure everything was explained and no surprises along the way.Extremely happy with the end result and the efforts to ensure things were done properly and quickly.
diane sloley
1727139735
Great service and awesome job from Joe and the team at Vic Metro. House is now level and supported - ready for the rest of the reno's - thanks guys 😊
Robert Haslem
1724052056
Vic Metro restumped my house in Maryborough, it is 100+ years old and had no clearance underneath. Barely anything left of the original wooden stumps. Josef and his team worked extremely hard to get the job done, huge amounts of soil needed to be manually dug out, bearers and joists were also replaced. Shnai organised all the paperwork which simplified everything. Very happy with the process and the results.
Lakewinds Pointers
1722765883
Vic metro did an amazing job on our large home in Ballarat East. We cannot thank Joe, Shnai, Rami and the boys enough. The whole team were professional, reliable and committed to delivering the best results for us. Outstanding.
simfive
1721281035
Vic Metro Underpinning and Restumping were very professional and did a great job on our property. I found them to be communicative and open about the process and what was going on with the work as the job proceeded. I found that they left the job site as described in the work agreement and that no damage or excess rubble was left behind on site. Our property was a big job with extensive water damage, and I found that Vic Metro Underpinning and Restumping were more than capable of handling the work.
Donald Davis
1719956954
I found them very experienced in there knowledge of underpinning and restumping . The staff were all polite and a joy to deal with .
Chourouk A
1718355425
Thank you to the team at Vic Metro Underpinning and Restumping for Restumping my 1950’s property in Newport. Everything was fantastic from start to finish. I highly recommend!
Jace
1717649733
Very good experience dealing with this company- Shnai had great communication throughout process and was always available to answer questions- very hard working 100% recommend.
Rosemary Widmann
1717568391
Vicmetro are a great family business with expertise in all areas required for a thorough & efficient restumping process. Schnai was always available to explain and answer questions or concerns & the guys were most helpful, friendly & respectful.Highly recommended!
scoda3756
1717377984
I recently had Vic Metro perform underpinning works at my property which from my perspective was extensive in both effort required and financially and therefore not taken lightly.Vic Metro completed the project seemlessly, I was kept up to date at all stages, they arranged all engineering and council permits, insurance and inspections without a hitch.Saade who performed all the on site work was absolutely fantastic, reliable and worked very hard going beyond without question and cleaning up after the work was completed.I would definitely recommend Vic Metro for these type of critical building projects.
sam blogg
1715730018
These guys are awesome, from Shnai in the office who went over and above to help get the job sorted to the boys on site who worked really hard to get it over the line, it’s so good to know my foundations are solid and it’s something I don’t have to worry about.
Daniel Russo
1713227166
Nothing but positives for these guys, Shnai and her contractors provide a second to none service with Shnai being on top of all steps of the process and answering any questions that came up. The group of guys she has working for her are phenomenal and managed to restump my entire house and level the space of a week. And it wasn't a rushed job they simply added more labour to speed up the process. If you need part or the whole of you house done I would highly recommend vic metro, being a contractor myself they provide a level of service and communication that few tradespeople could accommodate.
Soheil Shakiba
1710464633
Very helpful and easy to deal with. Highly recommend. Thank you
Harshil Singh
1710324243
Great company to deal with and very prompt works completed. Couldn't be happier with the communication and transparency throughout the works that were completed
Damian Daly
1708936622
We just had our '50s weatherboard restumped in Ballarat and what an amazing job. Shnai is an amazing communicator and a pleasure to negotiate details with. The 2 gentlemen workers were just that - very respectful of customer and their home. Nothing was too much trouble. They even replaced the temporary cardboard barrier each day around the perimeter that we used to keep our little dogs in and brought our emptied council bins into the yard for us. The clean up after was also very thorough. When leveling they were extremely considerate to achieve the best possible balance between exact level and keeping the amount of plaster damage to a minimum. Highly competitive pricing and just an amazing experience. We give the highest recommendation possible.
Jarrad Hodge
1707711328
Shnai and the team have been brilliant to work with, and went above and beyond to answer all of my questions and provide great advice on my restumping project. Shnai was very professional and understanding of my concerns, and I would highly recommend Vic Metro Underpinning and Restumping based on my experience thus far.
Joseph M
1707618801
I can't thank the team enough for quick turn around whilst I'm preparing to renovate. Shnai was a great happy with all the recommendations provided.
Dani DP
1703132447
Shnai was a pleasure to deal with, she kept me updated on progress and answered all my many questions! My house is now level and the workers left it neat and tidy
Rebecca Haidar
1702643950
Joe and his team are exceptional - highly recommend. Efficient and reliable. Adhered to deadlines and were a pleasure to deal with.
Dalia Osman
1700898155
The Vic Metro team underpinned my house in Maribynong. They did an excellent job; a professional, efficient and effective team. Was highly impressed with their work and work ethic.
seham
1700898056
Thank you, Vic Metro team, for helping with our property's restumping. They were incredibly helpful and managed to complete everything within the promised time. Will definitely be recommending to others!!!
zain
1700893804
fatma atik
1700893713
Penny Barkas
1700175403
Shnai and the professional stumper were both absolutely great. They organised a comprehensive assessment of the property at very short notice. They explained the issues clearly and thoroughly. Very professional.
Ree
1699926220
Thank you for assisting us with our property. We appreciate you fitting us in such short notice. Shnai was amazing to deal with.
SB
1698967057
Thank you Shenay & Team appreciate your assistance in helping me understand the intricacies of structural changes.....
Zeynab
1696932405
Exceptional service! The process of underpinning our property in Coburg was incredibly smooth. We're grateful to Shnai for their outstanding assistance. Thank you!
Aysu
1695898339
The Vic Metro team underpinned my house in Coburg. They did an excellent job; a professional, efficient and effective team. Thank you once again.
John C
1695676588
Want to thank all the team at Vic metro forthe great job they did. Special mention to Shnai for always answering all my questions and always getting back to me. Great crew who know what they are doing, thanks and highly recommend.
Ella Elsage
1695246757
Shnai was incredibly accomodating and helped prioritise the re-stumping of our newly purchased house so we can move in. Her team did a great job, finished on time and were accomodating to other trades. Overall great experience & would highly recommend!
Elaa Chakik
1695214265
Delighted with the exceptional service and support we've received from Vic Metro
Mouna El Mourad
1695203595
Best experience , wouldn’t recommend anyone else. Thank you so much! So professional and excellent customer service and all enquiries were responded to. Thank you once again !
Rabbiah Elsabhini
1695164505
Shnai & the team at Vic Metro have been nothing but professional and responsive to all my queries and concerns. The team have been easy to work with during difficult times making the process less stressful. Highly recommend! 10/10 ; very rare to see this kind of work ethic nowadays so glad we have come across this business to assist.
warren Crowe
1695108017
As a concrete pumping contractor I have seen quite a few different restumping jobs over the years and from what I have seen working with vicmetro ?They do an exceptional job and use high quality workers and materials to perform and complete there jobs .
Amira Ghaffar
1695071796
Shnai and the team were excellent and professional and know what they need to do. Right from the beginning they provided us with the correct detailsThey did a great job thank you so muchI really recommend it
Rebecca Sharpe
1694952554
Highly recommend Shnai and the team at Vic Metro. Professional and honest from initial consult through to the end.
Houda Aboueid
1694840881
Was very helpful and made the process so easy and less stressful. Will recommend ☺️
SH AL
1694826942
It’s been an excellent experience working with Vic metro ,They’ve offered great advice, direction and solutions while taking our needs and ideas into great consideration for our house renovation .The result of their work has exceeded our expectation. Highly recommend.
Rebecca Burton
1694824631
Shnai and team are the best in the business!Honest, reliable and transparent from start to finish.Highly recommend.
Adam Alper
1687652079
Thanks to the team at Vic Metro they completed my restumping at my property. Everything was completed in a timely manner and they were so easy to deal with.
Rudolf & Verena Kull
1687585282
Easy to talk to, kept their predictions, stuck to schedule
Veronica Letelier
1685695940
Concerned for the state of my house, I contacted VIC Metro for a quote and Shani responded within hours. She was very professional in explaining the process and organised an Engineer to come and assess the situation. As a result, my house did not need any underpinning but rather drainage work! I was left reassured and very impressed with their integrity and care. An impressive example to follow these days...
Dom
1683687062
Called Kostas to do an inspection to see if restumping was needed, and to provide a quote if so. Inspected on the same day and said the work was not necessary. Very honest and pleasant to deal with
Rukaya S
1675926041
Thank you for assisting us during our difficult journey. We had a water damage from our water tank which caused us a lot of issues. Shani helped us with the whole process. To the extent of liaising with our insurance company as we didn’t understand what we had to do. I can’t thank you enough! I couldn’t recommend anyone else.
Laszlo Molnar
1673242382
Very quick and professional response during a very busy time for them , Job was done on time as promised and quality of work is fantastic along with pricing , workers were respectful and very nice to deal with , would highly recommend. Thank you for your help again guys
Mary Claudius
1671417930
I will recommend vic Metro Underpinning without hesitationShnai held my hand through the process and I was so impressed with her attention to details.I am so happy to recommend this company.
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